Insurance carriers need visibility and access to their product portfolios, actuarial data, agents, policy holders, claims processing, demographics, marketing programs, and more. Major insurance carriers manage upwards of 20 or more back-end systems, making data aggregation and obtaining the right information at the right time huge challenges for business decision-making, additional up-sell opportunities, and delivering high-quality customer service.

Insurance Industry

CSI-often incorporating Portal Technology, Business Process Management and Business Intelligence—not only integrate disparate data sources, but enable carriers to leverage data for competitive advantages. Data mining and unprecedented access to business information enable CSI's insurance industry clients to render more responsive customer service, obtain additional revenue opportunities, and create more attractive product offerings better aligned to the needs of targeted groups.